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            Getting and Keeping New Clients - Your business terms and policies16 Modules- 
                        StartIntroduction - what's in this section?
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                        StartCoaching Business - Terms and Conditions of Business - Base Terms
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                        StartSchedule of Work - also known as a Retainer or Proposal
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                        StartExpenses Policy (Charging expenses)
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                        StartComplaints Policy
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                        StartRescheduling Policy (How clients reschedule meetings or sessions)
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                        StartRetainer Policy
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                        StartLate Attendance (if a client turns up late for meetings or sessions)
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                        StartFacebook Clause (if offering your services via a Facebook Group)
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                        StartPrompt Payment Discount Clause
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                        StartInstalment Payment Clause
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                        StartWebsite Sales Policy (if you sell directly from a website)
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                        StartVideo Guide - How to introduce your Business Terms to a client
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                        StartVideo Guide - Consumer Cancellation and Digital Downloads
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                        StartVideo Guide - How to deal with a client who wants to end a retainer early
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                        StartVideo Guide - How to deal with a client who wants to add on more work
 
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            Essential Documents required for your website8 Modules- 
                        StartIntroduction - what's in this section?
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                        StartVideo Guides - Introduction to Data Protection
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                        StartPrivacy Policy
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                        StartCookie Policy
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                        StartVideo Guide - How to check what cookies your website is using to complete your cookie policy
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                        StartWebsite Use Policy
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                        StartAcceptable Use Policy
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                        StartCopyright Notice and Press Notice
 
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