Here are the most popular FAQs. If what you want to know is not on here or you need any help please email us at support@lawhound.co.uk
Frequently Asked Questions
1. How do I know which toolkit is right for me?
Each toolkit is designed for a specific business type or legal situation. The product description will clearly explain who it’s for and why it’s needed.
If you're unsure, email us at support@lawhound.co.uk and we’ll help you choose the right one.
2. What if I buy the wrong toolkit?
You’re covered by our 7 day swap guarantee. If you’ve bought the wrong toolkit, we’ll exchange it for the correct one within 7 days without any fuss. Just email us at support@lawhound.co.uk with your order details.
3. What’s included in each toolkit?
Each toolkit includes:
• Professionally drafted legal template documents
• Step-by-step ‘How To’ explainer videos (for most documents)
• Practical guides and checklists to help you use the documents confidently
• Clear instructions so you can complete everything confidently.
Each product page lists the exact documents and resources included.
4. Can I customise the documents?
Yes. All templates are written in plain English and designed to be easily adapted. You can edit them in Word or Google Docs, and our explainer videos show you how to complete them correctly.
5. Are these documents legally binding?
Yes, once completed and used correctly, they form part of your legal documentation. They are templates, not legal advice. If you need help applying them to your specific situation, you can book paid one to one support or a Clarity Call.
6. Do I need legal knowledge to use the toolkits?
No. The toolkits are designed for business owners, not lawyers. The videos and guides explain everything in simple, practical terms.
7. Will I get updates if the law changes?
Yes. If a toolkit is affected by a legal change, we update it. Your purchase includes 12 months of access, including any updates released during that period. After 12 months, you can choose to renew your access for another year. Please see our renewal service here.
8. Can I use the toolkit more than once? Yes. Once purchased, you can use the documents in your own business as many times as needed. They’re not licensed for sharing or resale or use in other businesses or people.
Yes, you can use the documents in your own business as many times as needed. They are not licensed for sharing, resale, or use in other businesses.
9. How do I access my toolkit?
Once you place your order, you’ll receive instant access to your documents, guides, and videos inside your Zenler account. Everything is delivered digitally so you can start straight away. If you have any technical access issues, email support@lawhound.co.uk and we’ll help.
10. What if I need help using the documents?
All documents come with written instructions, and most toolkits also include explainer videos and guides to walk you through completing everything correctly. If you need more support or want personalised guidance, you can book a Clarity Call for paid one‑to‑one help.
For technical access issues only, email support@lawhound.co.uk
